At Shoptosa.com, we aim to ensure your satisfaction with every purchase. If you’re not completely satisfied, we offer a transparent refund process. Please read the details below:

Eligibility for Refunds:

Refunds are applicable only for items returned in their original condition, unused, and with all original packaging and tags intact.
Requests must be made within [X days] of receiving the product.

Non-Refundable Items:

Certain items, such as perishable goods, personalized products, or items marked "Final Sale," are not eligible for refunds.
Digital products or downloads cannot be refunded once accessed or delivered.
Refund Process:

To initiate a refund, please contact our support team at support@shoptosa.com with your order details and reason for return.
Once your return is approved, we will provide instructions for shipping the product back.
Refunds will be processed after the returned item passes our inspection.
Refund Timeline:

Approved refunds will be issued within [X days] of receiving the returned item.
Refunds will be credited to the original payment method. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.
Shipping Costs:

Shipping charges are non-refundable unless the return is due to a defective or incorrect item.
Customers are responsible for return shipping costs unless otherwise specified.
Damaged or Defective Items:
If you receive a damaged or defective item, please notify us within [X days] of delivery with photographic evidence. We will arrange for a replacement or a full refund.

Changes to Refund Policy:
Shoptosa reserves the right to update this policy at any time. Changes will be effective immediately upon posting on our website.

For any questions or assistance, please contact us at support@shoptosa.com.